Pinnacle Business Systems

Silika, a division of Pinnacle, helps organizations simplify, secure, optimize, and modernize their Microsoft environments. Focused on helping businesses unlock the full potential of Microsoft technology, Silika combines licensing expertise, consulting, engineering, and ongoing support to improve productivity, collaboration, security, compliance, and overall IT performance. Silika’s capabilities span the Microsoft ecosystem, including Microsoft 365, Teams, SharePoint, OneDrive, Azure, Intune, Configuration Manager, Entra, Power Platform, Power BI, Copilot, security and compliance technologies, virtual desktop, artificial intelligence, and business intelligence. Through Microsoft licensing assessments, Silika helps organizations identify the licenses they truly need, reduce unnecessary costs, eliminate duplication, consolidate third-party solutions where appropriate, and adapt to changes in Microsoft programs. The team also supports security and compliance initiatives, including CMMC 2.0, HIPAA, PCI, and FINRA. Silika helps organizations adopt Microsoft Copilot with the right governance, security, use cases, training, and ongoing optimization. The team also develops custom AI solutions, intelligent workflows, and data-driven applications designed to improve decision-making and automate business processes. For organizations moving to the cloud or modernizing existing environments, Silika provides Microsoft 365 tenant migrations, Exchange upgrades and migrations, Active Directory and Entra migrations, and file-share migrations to SharePoint, OneDrive, and Teams. Silika also supports endpoint management through Microsoft Intune and Configuration Manager, helping organizations securely manage applications, devices, operating systems, and both corporate and BYOD environments. Additional services include Azure migrations and optimization, disaster recovery, application modernization with Power Apps and Power Automate, SharePoint and intranet development, virtual desktop solutions, Power BI, enterprise analytics, dashboards, data modeling, and reporting. SilikaCare extends internal IT teams with experienced Microsoft architects and engineers who can help solve complex technical issues, improve configurations, provide best-practice recommendations, and escalate product issues to Microsoft when needed. By bringing together strategy, licensing, cloud, security, AI, data, collaboration, modernization, and ongoing support, Silika helps organizations get more value from Microsoft technology while creating a more secure, efficient, and productive IT environment. With a passion for innovation and a commitment to excellence, we specialize in enhancing your work environment by streamlining processes, fostering collaboration, and driving productivity. Whether it’s optimizing workflows or tailoring Microsoft solutions to your unique needs, we are here to guide you every step of the way.